December 23, 2019
A luxury five-star hotel has apologised unreservedly after it refused to provide its defibrillator to an elderly man having a heart attack just outside its premises.
Five-Star Hotel Refused To Loan Defibrillator To Man Having Heart Attack Outside
The Chester Grosvenor Hotel has been roundly criticised after Nathan Roberts made a public Facebook post, describing the incident at lunchtime on Saturday.
Branding the £210-a-night hotel’s actions “disgusting” in a post that has been shared more than 10,000 times, Roberts wrote: “Today at around 13.30 I was in the shopping centre next to the hotel, when I walked past an elderly gentleman who looked unwell.
“After speaking with the gentleman’s wife and with himself I realised that he was having a heart attack. A member of staff from the shopping centre called the emergency services while I went into the hotel to ask for their defibrillator.
“Upon asking for their defibrillator I was told that I couldn’t ‘lend’ it.
“First of all you don’t lend a defibrillator, you use it to save someone life regardless of whose property it is. If you are unwilling to provide life-saving equipment to someone who needs it then shame on you and I hope that you or a member of your family never finds themselves in a situation like this.”Fortunately, a second hotel nearby was more charitable, he added. “I would just like to thank the New Blossoms Hotel around the corner for helping to save this man’s life by letting us use their defibrillator,” Roberts added. “And thank you on behalf of this man’s wife too.”
Speedy treatment with a defibrillator to administer a shock to restart the heart of a patient suffering a cardiac arrest is part of a chain of actions, including early resuscitation, viewed as giving a greater chance of survival.
A defibrillator’s electrical shock to the heart within three to five minutes of collapse can produce survival rates as high as 75%.Roberts added: “As for the Grosvenor hotel, I will never stay at your hotel, and I hope people read this and see exactly what the management are like. If you aren’t giving them an extortionate amount of money then they will quite literally let you die and not even bat an eyelid.”
Apologising, the hotel blamed the incident on an “internal miscommunication”, saying it frequently does give out the device to the public.
It said: “The hotel has always made its defibrillator available to the local community when requested, many times over the past year. We apologise unreservedly and we deeply regret that, on this occasion, an internal miscommunication resulted in its use being denied. The defibrillator will continue to be made available for use in all emergency situations.”|Related... 'My Little Hero': This 10-Year-Old 'Took Over' When He Saw His Grandad Having A Heart Attack 'Miracle Man' Came Back To Life On Way To Morgue After Cardiac Arrest This Is What It Was Like When My Husband's Heart Stopped For 68 Minutes A Stranger Saved My Life After I Went Into Cardiac Arrest, Now I Teach CPR For Free
Latest News
Top news around the world
Coronavirus Disease

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus.

Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.

Around the World

Celebrity News

> Latest News in Media

Watch It
H.E.R Reveals Her Inspiring Message In ‘Fight For You’ From 'Judas and the Black Messiah’
March 06, 2021
Emerald Fennell & Olivia Wilde Have an Anti-Assholes Policy | Directors on Directors
March 06, 2021
'Agatha All Along' and More: 'WandaVision' Songwriting Duo Breaks Down the Music of the Show
March 05, 2021
Inside Megan Fox & MGK's Double Date With Avril Lavigne & Mod Sun
March 06, 2021
Katy Perry & Orlando Bloom's Family Beach Day in Hawaii
March 06, 2021
"Ginny & Georgia": Antonia Gentry Speaks Out After Taylor Swift Joke
March 06, 2021
Kevin Connolly Gets Pissed After Car's Towed in Parking Tiff with Florist | TMZ
March 05, 2021
Chris Harrison, Michael Eric Dyson Tackled Racism in Blunt Meeting | TMZ
March 05, 2021
Timothy V. Murphy Says Sorry CDC, Party's On for St. Patrick's Day | TMZ
March 05, 2021
Jen Shah's designer accuses the 'RHOSLC' star of verbal abuse | Page Six Celebrity News
March 05, 2021
Terrell Owens wants to wine and dine Olivia Munn | Page Six Celebrity News
March 05, 2021
Gen Z tries to cancel ‘offensive’ Eminem but millennials push back | Page Six Celebrity News
March 05, 2021
TV Schedule
Late Night Show
Watch the latest shows of U.S. top comedians


Latest sport results, news, videos, interviews and comments
Find us on Instagram
at @feedimo to stay up to date with the latest.
Featured Video You Might Like
zWJ3MxW_HWA L1eLanNeZKg i1XRgbyUtOo -g9Qziqbif8 0vmRhiLHE2U JFCZUoa6MYE UfN5PCF5EUo 2PV55f3-UAg W3y9zuI_F64 -7qCxIccihU pQ9gcOoH9R8 g5MRDEXRk4k
Copyright © 2020 Feedimo. All Rights Reserved.