The terrifying moment a fairground ride broke has been caught on camera. A panel broke free from the structure which then hit two cartloads of people before crashing into the ground. Caitlin Colclough was on the fast-moving ‘Superstar’ ride when the incident happened and was rushed to A&E. The 19 year old is now recovering from a concussion and whiplash, her mum, Mandy Hancock, has said. She was one of many students enjoying rides at Chester University's 'Chestival' on Wednesday, March 27. Her mum, from Staffordshire , has since been caring for her in Chester as she suffers with headaches and double vision, StokeonTrentLive reports. READ MORE: DWP issues warning over PIP reviews as thousands of claimants 'could lose payments' Get
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WhatsApp Mandy said: "I was crying my eyes out watching the video. When I watched in slow motion it was very, very scary. It has given me a few nightmares. "I don’t know if she heard the bang or not, because obviously there was a lot of screaming on the ride from people on it and enjoying it. The piece landed on them, but the ride kept going. I thought it would have had an emergency stop." Part of the ride broke free The ride was part of 'Chestival', an annual event put on by Chester Students' Union. It had been underway for just over an hour when the incident happened. The event continued afterwards, but the ride was shut down. Chester Students’ Union said it had informed the Health and Safety Executive (HSE) and that the ride was provided by an external operator. Mandy went on to critise the University and Students’ Union's response over the debacle. She added: “They [staff at Countess of Chester Hospital] said the concussion can take a few weeks to resolve. "She’s having blurred vision and really bad headaches, and she’s going dizzy when she stands up which makes her feel sick. My concern was not just for Caitlin, but I couldn’t find any further information or anything. "All that the Students’ Union published was that they were working with the Health and Safety Team. It’s disappointing how it has been handled post-accident. The support that has been in place has been very limited. I know it was the Easter weekend, but just a note under her door would have gone a long way, just to say ‘give us a call on this number if you need anything.’ “I would never say a bad word about Chester Uni, because up until this point it has been very positive, but it’s just looking at what can change moving forward.” Jamie Morris, Chief Executive Officer of Chester Students’ Union, said: “There was an incident involving a fairground ride at Chestival (a Chester Students' Union organised event held at Exton Park Campus) on Wednesday 27 March, and the ride was closed immediately. “Two students were taken to hospital as a precaution and were discharged on the same day. Both the Students' Union and the University’s Wellbeing team has been in close contact with the students throughout to offer support. “The incident has been reported to the HSE to pick up with the external ride operator as necessary.” A spokesperson for North West Ambulance Service confirmed two ambulances attended the University of Chester after being called to the site at 3.10pm. There were no serious injuries and one person was taken to hospital. The Health and Safety Executive has been approached for comment.