Vail Resorts Announces "My Epic Assistant" in the My Epic app, Powered by Advanced AI and Resort Experts
Mar 18, 2024
My Epic Assistant provides resort information to guests in real-time, at their fingertips Launching for the 2024/25 winter season at four Colorado resorts: Vail Mountain, Beaver Creek, Breckenridge and Keystone Epic Passes now on sale for the 2024/25 winter season BROOMFIELD, Colo., March 18, 2024 /PRNewswire/ -- There is nothing better than going to the mountains with someone who knows the place inside and out. That's why today Vail Resorts announced My Epic Assistant, a new technology within the My Epic app providing mountain information at guests' fingertips – anytime, anywhere. Powered by advanced AI and resort experts, My Epic Assistant will be available for the 2024/25 season to answer questions about Vail Mountain, Beaver Creek, Breckenridge and Keystone. Vail Resorts plans to expand the technology to additional resorts in future seasons. "For more than a decade, we have been committed to improving the guest experience through the use of innovative technology," said Chris Smith, chief information officer at Vail Resorts. "With the recent advancements in AI, we see an opportunity to provide real-time guest service so skiers and riders can navigate their day at our mountain resorts with confidence, efficiency and ease." Whether looking for the latest snow conditions, or on-mountain support with rentals and lessons – guests can simply open the My Epic app and use My Epic Assistant to point them in the right direction. No need to stand in line to get questions answered or call for help. The moment a question comes to mind, guests can ask My Epic Assistant so they can quickly get back to enjoying their day on the slopes. Why It Matters?Vail Resorts is launching My Epic Assistant as part of its ...Full story available on Benzinga.com
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