Case echoes recent ‘cancelled bets’ issue with LadbrokesBacker paid out 24 hours after Guardian took up claimA Coral punter who had waited six weeks for a payout of almost £2,000 on a 16-1 winner has received his money just 24 hours after the Guardian took up his claim, in a case with strong echoes of the “cancelled bets” issue which affected a number of punters with Ladbrokes – which is in the same ownership as Coral – last year.
The punter understood that he had placed two bets, both for £50 each-way, on Keith Dalgleish’s filly Ventura Destiny at 14-1 before a race at Newcastle on 25 October. A unique “receipt ID” appeared alongside each stake in his betting history, along with a record of the time when it had been placed via the Racing Post’s mobile app.