“She has nerves of steel,” one passenger, Alfred Tumlinson, told the Associated Press. Tammie Jo Shults’s voice was calm yet focused as her Boeing 737-700 descended with 149 people on board.“Southwest 1380, we’re single engine,” Shults, a former fighter pilot with the U.S. Navy, said. “We have part of the aircraft missing so we’re going to need to slow down a bit.” She asked for medical personnel to meet her aircraft on the runway. “We’ve got injured passengers.”Asked if the plane was on fire, she said: “No, it’s not on fire, but part of it’s missing,” Shults said, pausing for a moment. “They said there’s a hole, and uh, someone went out.”On Apr. 18, 2018, the engine on Shults’s plane had exploded spraying shrapnel into the aircraft, causing a window to be blown out and leaving one woman dead and seven other people injured. According MSN, passengers pulled the woman who later died back into the plane as she was being sucked out. Others on board the Dallas-bound flight braced for impact as oxygen masks muffled their screams.