March 25, 2023
Strawberries instead of bin liners: poll reveals strange supermarket delivery substitutions
Dog chews instead of chicken breasts? Strawberries in place of bin liners? These are just some of the strangest supermarket substitutions, according to a poll. Almost half of supermarket deliveries (47%) included a substitute item over the past 12 months, the survey for the consumer group Which? found. More than six out of 10 Asda customers (62%) reported receiving a substitution in their most recent shop, with one receiving dog chews instead of chicken breasts. Another bewildered shopper received a pack of toilet rolls instead of bread rolls. Of Aldi customers, 59% received unexpected items, one including a bag of onions instead of a loaf of bread. Half of customers who had ordered online at Sainsbury’s (52%) told Which? they had received a substitution, including shoe polish instead of fruit, and bacon rather than barbecue-flavoured crisps. Among the 51% of Morrisons shoppers who received substitutions was one who received meat sausages instead of veggie burgers, and another who received a toothbrush instead of apples. More than four in 10 Tesco shoppers (44%) reported substitutions such as an Easter egg in place of hotdog rolls and a chocolate Santa instead of a roll of tinfoil. One Iceland shopper told Which? they had received strawberries instead of bin bags. Waitrose customers were the least likely to receive a substitution, at 24%, although one was sorry to receive an alcohol-free bottle of wine in place of a standard bottle. Customers with special dietary requirements fared particularly badly with substitutions at a number of supermarkets, with many complaining about receiving meat or dairy instead of vegetarian or vegan alternatives. One shopper, whose partner has coeliac disease, had their gluten-free product substituted with a product containing wheat. skip past newsletter promotion Sign up to Business Today Free daily newsletter Get set for the working day – we'll point you to all the business news and analysis you need every morning Privacy Notice: Newsletters may contain info about charities, online ads, and content funded by outside parties. For more information see our Privacy Policy . We use Google reCaptcha to protect our website and the Google Privacy Policy and Terms of Service apply. after newsletter promotion The Which? retail editor, Reena Sewraz, said: “Product substitutions can be incredibly frustrating, especially if the key ingredient for your dinner is missing. Our research has shown that some replacements can also be downright ridiculous. “You have the right to reject substitutions at the point of delivery, or you could opt out of receiving substitutions altogether. If you do end up with a substitution that you don’t want, always contact the supermarket and ask for a refund.” Deltapoll surveyed 3,007 UK adults online in October, gathering information on 1,260 online supermarket shopping experiences.
Related Stories
Latest News
Top news around the world
Academy Awards

‘Oppenheimer’ Reigns at Oscars With Seven Wins, Including Best Picture and Director

Get the latest news about the 2024 Oscars, including nominations, winners, predictions and red carpet fashion at 96th Academy Awards

Around the World

Celebrity News

> Latest News in Media

Watch It
JoJo Siwa Reveals She Spent $50k on This Cosmetic Procedure
April 08, 2024
tilULujKDIA
Gypsy Rose Blanchard Files for Divorce from Ryan Anderson
April 08, 2024
kjqE93AL4AM
Bachelor Nation’s Trista Sutter Shares Update on Husband’s Battle With Lyme Disease | E! News
April 08, 2024
mNBxwEpFN4Y
Alan Tudyk Does All His Disney Voices
April 08, 2024
fkqBY4E9QPs
Bob Iger responds to critics who call Disney "too woke"
April 06, 2024
loZMrwBYVbI
Kirsten Dunst recites a classic cheer from 'Bring it On'
April 06, 2024
VHAca3r0t-k
Dr. Paul Nassif Offers Up Plastic Surgery Warning for Gypsy Rose Blanchard | TMZ
April 09, 2024
cXIyPm8mKGY
Reba McEntire Laughs at Joy Behar's Suggestion 'Jolene' is Anti-Feminist | TMZ TV
April 08, 2024
11Cyp1sH14I
NeNe Leakes Says She's Okay with Cheating If It's Done Respectfully | TMZ TV
April 08, 2024
IsjAeJFgwhk
Ben Affleck and Jennifer Lopez’s wedding was 20 years in the making
April 08, 2024
BU8hh19xtzA
Bianca Censori wears completely sheer tube dress and knee-high stockings for Kanye West outing
April 08, 2024
IkbdMacAuhU
Kelsea Ballerini tells trolls to ‘shut up’ about pantsless CMT Music Awards 2024 performance #shorts
April 08, 2024
G4OSTYyXcOc
TV Schedule
Late Night Show
Watch the latest shows of U.S. top comedians

Sports

Latest sport results, news, videos, interviews and comments
Latest Events
08
Apr
ITALY: Serie A
Udinese - Inter Milan
07
Apr
ENGLAND: Premier League
Manchester United - Liverpool
07
Apr
ENGLAND: Premier League
Tottenham Hotspur - Nottingham Forest
07
Apr
ITALY: Serie A
Juventus - Fiorentina
07
Apr
ENGLAND: Premier League
Sheffield United - Chelsea
07
Apr
ITALY: Serie A
Monza - Napoli
07
Apr
GERMANY: Bundesliga
Wolfsburg - Borussia Monchengladbach
07
Apr
ITALY: Serie A
Verona - Genoa
07
Apr
ITALY: Serie A
Cagliari - Atalanta
07
Apr
GERMANY: Bundesliga
Hoffenheim - Augsburg
07
Apr
ITALY: Serie A
Frosinone - Bologna
06
Apr
GERMANY: Bundesliga
Heidenheim - Bayern Munich
06
Apr
GERMANY: Bundesliga
Borussia Dortmund - Stuttgart
06
Apr
ENGLAND: Premier League
Brighton - Arsenal
06
Apr
ITALY: Serie A
Roma - Lazio
06
Apr
ENGLAND: Premier League
Crystal Palace - Manchester City
06
Apr
ITALY: Serie A
AC Milan - Lecce
04
Apr
ENGLAND: Premier League
Chelsea - Manchester United
04
Apr
ENGLAND: Premier League
Liverpool - Sheffield United
03
Apr
ENGLAND: Premier League
Arsenal - Luton
03
Apr
ENGLAND: Premier League
Manchester City - Aston Villa
02
Apr
ENGLAND: Premier League
West Ham United - Tottenham Hotspur
01
Apr
SPAIN: La Liga
Villarreal - Atletico Madrid
01
Apr
ITALY: Serie A
Lecce - Roma
01
Apr
ITALY: Serie A
Inter Milan - Empoli
31
Mar
ENGLAND: Premier League
Manchester City - Arsenal
31
Mar
SPAIN: La Liga
Real Madrid - Athletic Bilbao
31
Mar
ENGLAND: Premier League
Liverpool - Brighton
30
Mar
SPAIN: La Liga
Barcelona - Las Palmas
30
Mar
ENGLAND: Premier League
Brentford - Manchester United
30
Mar
ITALY: Serie A
Fiorentina - AC Milan
Find us on Instagram
at @feedimo to stay up to date with the latest.
Featured Video You Might Like
zWJ3MxW_HWA L1eLanNeZKg i1XRgbyUtOo -g9Qziqbif8 0vmRhiLHE2U JFCZUoa6MYE UfN5PCF5EUo 2PV55f3-UAg W3y9zuI_F64 -7qCxIccihU pQ9gcOoH9R8 g5MRDEXRk4k
Copyright © 2020 Feedimo. All Rights Reserved.