Culture wars in modern
Britain can be explained by analysing complaints to
BBC and media regulator Ofcom
Every time a woman of colour appears on a BBC television channel, an employee in the corporation’s complaints department prepares to write a polite response to a disgruntled viewer.
“It’s always the same words – ‘rude, opinionated etc’ – but it’s very clear why people are complaining,” said one individual who works in the sprawling department. They said that every appearance of the BBC Breakfast host Naga Munchetty now prompts formal complaints from viewers. “The amount of people who genuinely are just complaining about the presence of a person of colour on screen and, to a lesser extent, a woman, is incredible.”